Powerful Apps That Can Help To Improve Communication in Businesses

Powerful Apps That Can Help To Improve Communication in Businesses

Over the years, technology has changed the way we do business. And, there is no better evidence of this advancement than how we communicate within and with other businesses.

Thanks to some powerfully effective apps, ways to communicate have made team collaborations more efficient, provide opportunities to hold meetings and conferences with employees around the world, increase work productivity and more.

The following is a list of some of the amazing business communication apps we love and use:

Slack

Slack has taken communication to the next level for businesses. Users can create and organise conversations in different channels based on work projects, tasks, events, and more. Create private channels if the work or communications are sensitive and on a need to know basis.

Users can also send direct messages, type messages, make voice calls or video calls. It is easy to share files with drag and drop features. Slack can also be a hub for notifications if your business uses other apps. This makes it easier than having to switch between apps.

Another fantastic feature is that Slack makes it easy to search all of your previous messages, files and notifications. Everything is archived, which allows employees to search for past communications, details, projects or information.

With Slack, employees, teams and businesses can stay connected no matter where they are.

Skype for Business

Most people have heard of Skype. However, what they might not know is that Skype actually has a business tool that helps to keep everyone on the same page through Skype’s award winning communication tech.

Create meetings and calls with up to 250 people even if they do not have Skype for Business. They will need a phone or internet connection. This app also allows users to integrate Microsoft Office so that they can share files and documents from popular office tools like Word, Outlook, PowerPoint and Excel. Businesses are able to collaborate on projects, share information and more.

All meetings and conversations are protected with top of the line encryption. Management can even control employee accounts and features.

Basecamp 3

Basecamp is available in both app and web form. It is a project management platform that allows businesses to collaborate, assign, complete, and communicate on different work related projects or tasks. All users will need to create an account with Basecamp to access this powerful planning tool.

Create to-do list, track progress on assignments or work tasks, share and upload documents or files, create schedules and milestones, get insights on workflow and more. Instead of having numerous meetings all the time, users can automatically check-in and also complete daily summaries of their work progress.

Basecamp also allows employees and team members to communicate directly via Ping, Group Chats, Message Boards, or through each individual task. Management, team leaders or supervisors can stay on top of all workflow and ensure that everyone is on the same page and finishing tasks.

Voxer

If you are a business that has representatives or employees in the field, and need constant communications, then Voxer is a fantastic solution. Voxer operates like a Walkie Talkie where you just tap a button and talk. This app is a faster way to communicate, but still offers the conventional forms of communication if needed.

Voxer also allows users to make calls, send text messages, share photos or send video messages. The flexibility makes this app convenient for many businesses. Voxer also allows you to create messages even if you are not online or have a signal, send private messages, play voice messages, and send location based messages.

If your team or business is constantly on the go, and there is a high volume of communications per day, Voxer offers a Pro Version of their app that is built for this need and other mobile business related needs.

Base CRM and Sales Tracking

This app is a fantastic tool designed to help businesses better supervise and implement their Customer Relationship Management (CRM) strategies. Additionally, it also allows businesses to monitor and track sales. A CRM strategy is ideal for businesses to better understand their customers and target new customers. Furthermore, a CRM strategy also allows businesses to create and run marketing plans, advertisements, and promotions.

Base CRM can help any sales department, especially those reps on the go. Sales Team members will have all the information on the company’s products and customers at their fingertips. This app will meet all CRM and Sales needs, while offering some features and functions unlike any other app of its kind.

View geolocations of customers on a map, access email templates and personalised communications, view notifications on emailed communications, automatic call logging and tracking, smart list integration, and more mobile sales tools.

Lastly, management will also enjoy this app because they get a direct pipeline to field reps, can monitor their work progress, view mobile reporting, get real-time notifications, and maintain constant communication if needed.

About the Author

With over 30 years in the IT industry, Peter Pane has helped many people overcome their IT problems by providing effective problem solving solutions. Peter is an IT consultant who initially started out as a computer programmer within the finance industry maintaining and developing large applications. Across his time working in these industries, Peter began to devise new ways to get better results for his customers. This lead him to become fully qualified in IT Service Management. He currently holds an ITIL Expert (V3) qualification. Today Peter is the owner of a Jim’s Computer Services franchise in Drouin. He works with small to medium businesses so they can get the most out of their technology, what they want to achieve, and what they own in today’s world. His aim is to help all businesses gain value from all technologies that are available to them for maximum results.

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