Interview with Akolade Speaker Louise Jarosz

Interview with Akolade Speaker Louise Jarosz

We recently caught up with Louise and asked her some questions about her session at the Akolade, 5th EA/PA Public Sector Summit in Perth this September. Louise Jarosz is the Executive Assistant, Community Services at the City of Armadale, and is speaking at the event about being in tune with the rhythm of your executive: The importance of being intuitive.

We’d love to hear more about your role. Tell us a bit about yourself. What is your background and what does your role involve?

My background is in Early Childhood, however, after twenty years in the Children’s Services Sector, I have changed career paths and am currently the Executive Assistant, Community Services at the City of Armadale. Aside from the usual task-oriented processes such as managing and balancing the Executive Director’s Calendar, emails, meetings and the like, my role is also highly strategic and leadership focused.

I love that every day brings on a different challenge. I am the inaugural Chair of the Local Government Professionals  WA, Executive Support Professionals Network (ESP), which I initiated to provide peer support, networking and professional development opportunities for EAs and PAs working in Local Government. 

How did you transition into an EA to work in the public sector?

The diversity of local government allowed me the opportunity to transition from a long career in Children’s Services into my previous role as a Personal Assistant, to my current role as an Executive Assistant. I have been lucky enough to have some very inspirational leaders and mentors who have helped shape my transition into local government.

Tell us a bit about your session? What are some of the key points that you will be covering?

How to pre-empt what your boss requires, the benefits of working strategically with the entire management team to identify the strengths and challenges that can assist with decision making.

I will be covering the importance of understanding the organisational goals, building relationships and how to balance the competing demands for the Director’s time and energy.

How does being in tune with your executive fit within the EA role?

It is a key part of the role to ensure your boss can fulfil their role well. Being insightful and proactive and being aware of their mindset allows you to get ‘in tune’ so you can help ensure they can achieve the best outcomes.

What is the first step that someone should take ensure that they are in tune with their executive?

Get to know how your Boss works. What is their management style and how can you best assist them based on their style? Ask them – do they respond better to face to face meetings, emails, phone calls?

It’s also important to ask for feedback and be open to and accepting of it in order to understand their aims and needs, so you can provide the required support.

What do you mean when you talk about collaboratively creating widespread value? What are some areas you will cover in how to do this?

The more you know your people and your organisation, the more you are able to provide support and advice to your boss. It’s also important to consider all the ‘little things’ that may seem insignificant to some but are actually often the most appreciated.

What are some of the management styles you will be talking about?

I will talk more about the importance of getting to know your people – what management style do they use and how can you adapt to work best with different management, leadership and personality styles.

What is your best advice/tip on being a successful EA?

Be adaptable, flexible and open to new ideas.

What is one tip you have when taking the step to becoming more strategic and learning to be in tine with your executive?

One tip made up of three elements – the 3 T’s – Be in Tune, Team relationships and Trust.   

The 5th Public Sector EA/PA Summit explores winning strategies for progressing within your role as a public sector assistant. The summit will focus on the evolving expectations of those in assistant positions, as well as providing critical skill development and career progression strategies to take back to the office. By harnessing the key takeaways from inspiring presentations and thought-leadership panels, EAs and PAs can build on their existing skillsets and learn how to create widespread value organisation-wide.

When was the last time you attended training to handle your increased workload?

Could you benefit from hearing new best practices for improving your skillsets and ensuring your professional well-being?

Join Akolade in September at the Novotel Perth Langley to be a part of this fantastic event, and take your career to new heights!

Attend this summit and learn how to:

  • Strengthening the working relationship between you and your executive – Making the leap from assistant to business partner
  • Being a key influencer in your team and the driving force behind positive organisational culture
  • How to establish and grow your personal brand to redefine your value as a high-profile assistant through meaningful networking
  • Taking charge of your own personal development and steering your career to new heights
  • Going beyond expectations – Adopting the skillsets of tomorrow’s EA
The event programme has now been released, please click here to find out more!


PA Pages

PA Pages is all about YOU! We know that the role of the Personal Assistant or Executive Assistant along with other various Office Professional roles within the Australian workforce has changed substantially over recent times. Today many of these roles hold a large amount of influence, decision-making and require us to be a Jill (or Jack) of all trades. Our mission is to provide you with the ultimate online resource where Office Professionals like you can be inspired and empowered to be the best leaders, problems solvers and support person in the office. We aim to provide you with everything you need through our online community whether you have a question about the workplace or your career, need to organise a team building activity, send a gift, book a chauffeur driven car, or want to know how to do something you will find it all here on PA Pages. Personal Assistants, Executive PA, Virtual Assistants, Secretaries, Receptionists and more!


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